Frequently Asked Questions - Windows & Doors in West Palm Beach, FL
We've been fitting windows and doors across West Palm Beach and Palm Beach County since 2012. Here are the questions we actually get, answered with the numbers and specifics you'd need to make a decision.
Pricing & Cost FAQs
Most full-frame window replacements in West Palm Beach run between $650 and $1,400 per opening, depending on size, frame material, and whether the install is on the first floor or above. Impact-rated glass adds $200-$400 per window because of the laminated layers and HVHZ testing required for Florida Product Approval. In neighborhoods like The Acreage and Wellington, where homes sit on larger lots with more exposure, we see homeowners opt for higher wind-load ratings that push toward the upper end. We measure every opening on site and leave you with a written, line-item quote before you decide. Call (561) 354-3861 to schedule your free estimate.
Entry door replacement in West Palm Beach typically ranges from $1,800 to $4,500 installed, with fiberglass doors in the middle and solid wood or impact-rated entry systems at the top. Sliding glass door replacement runs $2,200-$5,000 depending on width, impact rating, and whether we're cutting a new opening or fitting an existing frame. In Lake Worth and Greenacres, we regularly see older homes with non-standard rough openings that need reframing, which adds labor but prevents the gaps and air infiltration that come from forcing a stock unit. Every quote is flat-priced in writing under Haven Clause 1.
No. The price we write is the price you pay. Haven Clause 1 requires a flat price, written scope, and written warranty before anyone starts. If we open a wall and find rot in the framing, we photograph it, show you, and write a change order with a price - which you sign, or we put the wall back and stop. We've been operating this way since 2012 because the alternative, where the quote drifts upward after demo, is how a decade of glaziers burned trust in this trade.
Yes, we partner with financing providers to offer payment plans for qualifying homeowners. Most West Palm Beach customers who finance spread costs over 60 or 120 months at competitive rates. The application takes a few minutes and does not affect your credit score to check. We can run numbers during your estimate so you see the monthly payment alongside the total project cost. Call (561) 354-3861 and we'll have options ready when we meet.
Our installed prices are typically within 10% of Home Depot or Lowe's quote-plus-contractor models, with one difference: our quote includes the actual install by crews who do windows and doors every day, not a rotating list of subcontractors. The big-box model often quotes the unit and leaves install pricing vague until a third party bids it. Under Haven Clause 1, your price is flat and includes everything: unit, install, trim, sealant, disposal, and cleanup.
Service & Process FAQs
A project coordinator arrives at your scheduled window, surveys every opening with a laser measure, checks for squareness and level, and photographs existing conditions. You keep the measurement sheet. Within 24 hours, you receive a written quote with line-item pricing, product specifications, and a proposed install date. No deposit is required to hold the quote. In Royal Palm Beach and Palm Beach Gardens, where HOA architectural review is common, we include elevation drawings and Florida Product Approval numbers with the quote to speed committee approval.
Most West Palm Beach homes need one to three days for a full window replacement, depending on opening count and whether any need reframing. A standard 10-15 window job with clean existing frames finishes in a single day. Homes in North Palm Beach and along the Intracoastal with stucco exteriors may need an extra half-day for proper sealant curing and texture matching. We text you the crew lead's name and ETA the morning of install under Haven Clause 2.
Yes. Crews lay masonite or ramboard on work paths, mask adjacent walls, and use ground protection on landscaping near ladder access. In Palm Beach and Wellington, where irrigation systems and mature plantings are significant investments, we walk the property with you beforehand to flag sensitive areas. We photograph protection in place under Haven Clause 4, and we leave with debris hauled and vacuumed.
Someone 18 or older needs to be present at start and finish to review the scope and sign completion. You do not need to stay for the full install. Many West Palm Beach homeowners leave for work after walkthrough and return for final inspection. We text photo updates at key milestones if you request them. Haven Clause 4 requires photo documentation of what we found and what we did.
We haul away and dispose of all removed units as part of every quote. Aluminum frames are recycled when possible. In Lake Park and Westgate, where alley access is tight, we schedule disposal to avoid blocking neighbor driveways. Disposal is line-itemed in your written quote so you see it's included, not hidden.
Brands & Parts FAQs
We install CWS, ES Windows, and ECO Window Systems, all of which carry Florida Product Approval for High Velocity Hurricane Zones. CWS performs well in coastal West Palm Beach where salt air tests hardware finishes. ES Windows offers slim sightlines that maximize glass area, which matters in neighborhoods like Palm Beach where the view is the selling point. ECO Window Systems provides strong thermal performance at competitive price points, popular in Greenacres and Palm Springs where cooling costs drive decisions. We do not push one brand; we quote what fits your priorities and budget.
Impact glass is laminated with a polyvinyl butyral interlayer that holds shards in place when struck, meeting Miami-Dade and Florida Building Code requirements for wind-borne debris. If you live in West Palm Beach, Palm Beach County, or anywhere in the HVHZ, impact-rated windows and doors are code-required for new installs and most replacements. Non-impact with shutters is grandfathered on some existing homes, but most homeowners we meet in Royal Palm Beach and Wellington choose impact for the elimination of shutter maintenance and the insurance premium reductions.
Yes. We carry single-hung, double-hung, casement, awning, horizontal roller, and fixed picture windows in white, almond, bronze, and black frames, with custom color options. In historic Lake Worth and parts of West Palm Beach with architectural review boards, we regularly source divided-light grids and simulated putty-line profiles to match 1920s-1950s fenestration. The measurement sheet from your first visit includes a photo of your existing unit so the factory can match sightline proportions.
We repair when repair is the right call: failed insulated glass units, broken balances, corroded hardware, and weatherstripping. If the frame is sound and the glass is the problem, we can often replace just the sash or IGU for significantly less than full replacement. In The Acreage and Wellington, where we see a lot of 1990s-2000s vinyl windows with fogged glass but intact frames, repair is common. We tell you honestly which path makes sense under Haven Clause 5 - no upsell to full replacement when a repair fixes it.
Licensing & Insurance FAQs
Yes. Every pro working under our name is required to hold the license and insurance Florida requires for window and door installation, including the state contractor license and general liability coverage. We provide license numbers on every written quote under Haven Clause 3. Palm Beach County permits and inspections are included in our scope when required by code, which is standard for all new openings and most full-frame replacements.
We pull all required permits and schedule inspections as part of every job. In West Palm Beach, Palm Beach Gardens, and North Palm Beach, most full-frame window replacements trigger a building permit because they alter the weather barrier. Retrofit installations where the existing frame stays sometimes do not. We determine permit requirements during measurement and line-item the cost in your quote - no surprise fees when the city asks for paperwork.
Every crew carries general liability and workers' compensation coverage as required by Florida law. We verify coverage annually under Haven Clause 3. For homeowners in Palm Beach and Wellington with significant property values, this matters: an uninsured worker's injury or an accidental damage claim against your homeowner's policy is a risk we eliminate by carrying our own. Documentation is available on request.
Emergency & Response FAQs
A broken window or door that compromises security, weather protection, or HVAC containment is an emergency. Common calls we get: impact glass cracked by lawn equipment, sliding door rollers failed and the panel won't lock, French door hardware broken with a tropical storm 48 hours out. Our phone is answered 24/7 by a live coordinator who connects you with the local team. We do not promise same-day install on planned construction, but we do prioritize security board-ups and temporary sealing when weather or safety is immediate.
We provide emergency board-up for broken or compromised openings when storm threat is imminent. This is temporary protection, not a substitute for impact-rated windows. For homeowners in West Palm Beach, Lake Worth, and along the coast who still have non-impact glass, we recommend planning ahead: impact replacement eliminates the annual scramble for plywood and the structural risk of improper fastening. Call (561) 354-3861 and we can quote impact replacement on timeline, or board-up if time is short.
Our phone is answered 24/7. A live coordinator takes your call, assesses whether you need emergency board-up or can schedule a measured visit, and connects you with the local team. Response speed depends on weather conditions, crew location, and whether materials are in stock. We do not invent arrival windows we cannot guarantee. What we do guarantee under Haven Clause 2 is a real appointment window, a named technician, and a text when they are on the way.
Warranty & Guarantees FAQs
Every job leaves with a written warranty under Haven Clause 1: manufacturer's warranty on the unit, plus our workmanship warranty on installation, sealant, and trim. Manufacturer warranties vary by brand - CWS and ES Windows typically offer lifetime limited on vinyl frames and 20 years on insulated glass, while ECO Window Systems carries comparable coverage. Our workmanship warranty covers leaks, air infiltration, and operational defects traceable to install for the period specified in your written quote. The warranty document is part of what you sign at completion, not a promise made verbally and forgotten.
You call (561) 354-3861 and we come look. If the leak traces to our install - sealant gap, improper flashing, out-of-square frame - we repair at no charge under our workmanship warranty. If the leak traces to a failed frame weld or glass seal, we coordinate manufacturer warranty replacement. In West Palm Beach's driving rain climate, especially on east-facing gable walls in North Palm Beach and Palm Beach Shores, proper install matters as much as product quality. Haven Clause 4 requires photo documentation of every opening condition, so we have evidence of what we found and what we did if a question arises later.
Manufacturer warranties on CWS, ES Windows, and ECO Window Systems typically transfer once to a subsequent homeowner with proper documentation. Our workmanship warranty is tied to the original purchaser and the specific install. If you're selling in West Palm Beach, Wellington, or Palm Beach Gardens, we can provide a warranty status letter for your disclosure packet. Keep your original quote and completion documents - they are your proof of install date and scope under Haven Clause 1.
The Haven Standard is the five-clause promise that governs every job we do: (1) Have it in writing - flat price, scope, and warranty before work starts; (2) Arrive on schedule - real window, named tech, text en route; (3) Verified crews - licensed, insured, background-checked; (4) Evidence on every job - photos and readings of actual conditions; (5) No surprises - no door upsell, no scope creep, no "while we're in here." It was built from 2012 forward by a glazier who was tired of watching sales promises diverge from install reality. Every Sightline branch, including this one led by Sonia Raman, works to this standard. The documentation system proves it; the brand enforces it.
Written by Sonia Raman, Owner at Sightline Windows & Doors West Palm Beach, serving West Palm Beach and Palm Beach County since 2012.
Still Have Questions?
We are happy to help. Call us anytime - 24/7 emergency service available.
(561) 354-3861