Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Before
After
Before
After
Before
AfterWhy West Palm Beach Homeowners Choose CGI Windows & Doors
We provide independent Cgi service in West Palm Beach for homeowners who need repair, replacement, or new installation of CGI impact-rated products. Our technicians work on CGI Sentinel, Estate, Series 500, and Bahama units every week, and we stock OEM-compatible parts locally so most jobs move from diagnosis to completion without waiting on freight from the Gulf Coast. Call (561) 354-3861 to schedule a measured survey and written quote.
CGI Windows & Doors has been a fixture in Florida’s impact-product market for decades, and their vinyl and aluminum lines show up across CGI Windows & Doors in Lake Park, FL and West Palm Beach in both historic district renovations and newer construction. We’ve worked on hundreds of CGI openings in Palm Beach County since 2012. That volume matters because CGI’s hardware, glass packages, and frame tolerances differ from PGT, CWS, and the other lines we carry. A generalist contractor who sees five CGI jobs a year won’t catch the subtle frame deflection or the specific roller geometry that our techs recognize in the first ten minutes on site.
We’re not affiliated with, authorized by, or endorsed by CGI Windows & Doors. We’re an independent service provider that competes on diagnostic accuracy and installation documentation. If you want a manufacturer-authorized dealer, we can point you toward one. If you want a crew that knows how West Palm Beach salt air attacks CGI aluminum hardware, how the Historic Preservation Board reviews frame profiles in Flamingo Park, and how to write a quote that lists every part by name before work starts, that’s what we do under the Haven Standard.
Why Trust Sightline Windows & Doors West Palm Beach for Your CGI Windows & Doors?
Sonia Raman, our owner, learned frame systems and glazing tolerances through the building construction program at Los Angeles Trade-Technical College, then spent the better part of fifteen years measuring and installing in South Florida. Her crews work regularly along Flagler Drive and throughout the surrounding West Palm Beach neighborhoods. She is known for catching clearance and rough-opening problems before they become change orders, and for writing quotes that say exactly what is included and exactly what is not. If the number isn’t on the page, it isn’t in the price.
That background shapes how we handle CGI products specifically. CGI’s vinyl impact windows use a different wall thickness and corner-weld pattern than PGT’s equivalent lines. The Series 500 aluminum frames require marine-grade fasteners and specific isolation gaskets to prevent galvanic reaction in salt air. We’ve seen enough failed DIY roller swaps and aftermarket lock retrofits to know where corners get cut. Our technicians are background-checked, uniformed, and identified by license number before arrival under Haven Clause 3. Every completed job leaves a documented photo record and carries the 365-Day Done Right Promise.
We also understand the permit landscape that CGI products navigate in West Palm Beach. Because the city sits just outside the High-Velocity Hurricane Zone, local replacements require Florida Product Approvals rather than Miami-Dade NOA certification. But coastal Palm Beach County still mandates impact-rated openings under wind-speed maps reaching 140+ mph design loads. Meanwhile, historic districts like El Cid and Grandview Heights impose their own frame-profile and muntin restrictions. We’ve cleared both hurdles on CGI Windows & Doors in Westgate, FL jobs and throughout the area. The crew that shows up has done it.
Common CGI Windows & Doors Problems We Fix in West Palm Beach
- Coastal salt-air degradation on CGI Series 500 aluminum frames. The Intracoastal Waterway and Atlantic shoreline sit close enough to bathe even inland West Palm Beach neighborhoods in salt-laden air. On CGI Series 500 aluminum units, this causes pitting and white oxidation that starts as cosmetic chalking and progresses to structural weakening of the frame wall. We see it worst on homes within a mile of the water, where standard anodized finishes simply don’t hold up. Our repair approach includes evaluating whether the frame can be refinished and resealed, or whether the opening needs full-frame replacement with marine-grade hardware and upgraded finish specifications.
- Vinyl sash and frame warping on CGI Sentinel windows. Years of direct west-facing sun exposure in West Palm Beach deflects Sentinel vinyl profiles enough to break the weather seal. Wind-driven rain then penetrates past the sill and damages interior trim. We check for this with a straightedge and feeler gauge during our measured survey. Early-stage deflection sometimes allows sash replacement or frame reinforcement. Advanced warping usually requires full-frame replacement to restore both impact rating and water infiltration resistance.
- Failed impact glazing seals on CGI laminated glass units. The interlayer between impact-rated glass lites becomes visible as a dark edge or bubble pattern, and the unit begins to fog internally. This is not condensation. It is a breach of the hermetic seal that also compromises the impact rating. We replace with OEM-compatible laminated glass units that carry current Florida Product Approval, and we document the old unit’s failure mode in the photo record.
- Corroded or stiff rollers on CGI Bahama sliding glass doors. The stainless-steel roller housings on Bahama series doors seize or flatten over time, causing the panel to drag across the track. Homeowners compensate by lifting or forcing the door, which damages the lock engagement points. We stock Bahama-compatible roller assemblies and track caps locally, and we check the door’s plumb and square before installing new hardware. A dragging door that gets new rollers without frame adjustment will destroy those rollers too.
- Lock and hinge failure on CGI Estate entry doors. The multi-point locking systems on Estate series doors rely on precise alignment between the keepers in the frame and the bolts in the door edge. Salt corrosion, building settlement, or repeated forced closure bends the keepers until the lock no longer engages fully. We measure keeper alignment with the door under load, replace corroded components with OEM-compatible parts, and adjust the frame shims as needed.
Before
AfterCGI Parts & Our Repair-vs-Replace Approach
We use OEM-grade CGI glass units, rollers, locks, and seals whenever current replacements are available. For older or discontinued CGI profiles, we source proven aftermarket equivalents that match the original specifications for wall thickness, glazing pocket depth, and hardware mounting centers. We stock Bahama roller assemblies, Sentinel balance hardware, and Series 500 marine-grade fasteners in our local inventory.
Most CGI windows are designed as full-frame or insert replacement systems, which means we can be honest about the economics. A single failed glass seal on an otherwise square frame gets a glass swap. A vinyl frame that has deflected past its design tolerance needs replacement. The written quote we provide lists both options when they exist, with the performance trade-off explained in plain English. No one likes spending money they didn’t need to. We don’t build our business on that.
Call (561) 354-3861 and we’ll review your specific CGI opening. Estimates are free, and we offer a free second opinion on any written estimate you’ve already received.
Our CGI Service Process - Step by Step
- 1
Measured diagnosis. We arrive with the documented measured survey you keep. For CGI products, we record frame squareness, sash operation force, glass seal condition, and hardware engagement depth. On impact units, we verify the Florida Product Approval label is legible and matches the installed product.
- 2
Written scope and price. Haven Clause 1: the measurement and the quote are the same document. You get a written price before any work starts, listing every part and labor line item. If we find additional damage during disassembly, we stop and document it before proceeding.
- 3
Repair or install with OEM-compatible parts. We use the parts specified in the scope. For CGI jobs, this means matching the original glazing specification, finish grade, and hardware series. We photograph each stage for the documented photo record.
- 4
Operational testing and seal verification. Every operable window is cycled twenty times. Every door is checked for smooth roll, full lock engagement, and weatherstrip compression. Impact units get a visual inspection of the laminated edge seal.
- 5
Warranty documentation. The 365-Day Done Right Promise is stamped on every job. You receive the final invoice, the photo record, and the warranty terms in writing before we leave.
CGI Products We Service & Install in West Palm Beach
We work on the full CGI residential line: Sentinel series impact vinyl windows, including single-hung and horizontal roller configurations; Estate series vinyl impact windows and doors; Series 500 aluminum impact windows in single-hung, fixed, and projected styles; and Bahama series impact sliding glass doors. We stock parts and glass packages for current production units and maintain sourcing relationships for discontinued profiles. Hurricane impact windows, single-hung impact windows, and vinyl impact windows are our most frequent Window Installation services in West Palm Beach.
We Also Service These Brands
CGI is one of eight manufacturer lines we specify by performance tier and price range. We also service and install PGT, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux products. Our multi-brand capability means we recommend what the opening requires, not what is in stock. A West Palm Beach homeowner with mixed vintage windows from multiple manufacturers gets one crew that knows them all.
FAQs - CGI Windows & Doors Service in West Palm Beach
Yes. We source aftermarket equivalents for discontinued CGI profiles that match original specifications for glazing pocket depth, hardware mounting centers, and impact rating. For glass units, we fabricate laminated replacements to the original size and thickness with current Florida Product Approval. Call (561) 354-3861 with your unit dimensions and we’ll confirm availability.
Salt-laden air from the Intracoastal and Atlantic corrodes standard anodized aluminum finishes. The chalky residue is aluminum oxide. Pitting indicates the protective layer has failed and the base metal is degrading. In West Palm Beach, this process accelerates within a mile of the water. We evaluate whether refinishing is viable or whether full-frame replacement with marine-grade hardware is the longer-term solution.
If the vinyl or aluminum frame remains square and the hardware operates smoothly, glass replacement restores the impact rating at lower cost than full-frame replacement. If the frame has deflected, corroded, or lost its weather seal, new glass in a compromised frame will fog again. Our measured survey determines which path makes sense for your specific opening.
Most likely the rollers have flattened or seized, causing the door to drop in its track. The misaligned door then misses the lock keepers. Forcing the lock bends the keepers further. We replace the roller assembly, check door plumb and square, and realign or replace damaged keepers. The fix usually takes one visit because we stock Bahama-compatible parts locally.
Yes. We are an independent service provider with no affiliation, authorization, or endorsement from CGI. We compete on our diagnostic record and installation documentation, not on a dealer certificate. Our technicians know CGI’s product lines from hands-on work across hundreds of Palm Beach County homes, and we use OEM-compatible or equivalent parts that maintain product performance.
CGI glass seal replacement typically runs $340-$580 per unit depending on size and laminated glass specification. Roller and lock hardware repairs on Bahama doors range $180-$320. Full-frame CGI replacement varies with opening size, finish, and permit requirements, but most West Palm Beach single-hung replacements fall between $890 and $1,450 installed. We provide exact written quotes after our measured survey. Call (561) 354-3861 to schedule - estimates are free, and we review competitor quotes at no charge.
Book Your CGI Service in West Palm Beach, FL
Call (561) 354-3861 to schedule your measured survey and written estimate. You’ll speak with a live person, 24/7. We arrive on schedule under Haven Clause 2, identify our technicians by license number under Haven Clause 3, and leave you with the documented photo record and written warranty under Clause 4. The price we write is the price you pay. No surprises.
Written by Sonia Raman, Owner at Sightline Windows & Doors, serving West Palm Beach since 2012.