Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Therma-Tru Impact Windows & Doors in West Palm Beach: What to Know First
We provide independent Therma-Tru impact windows and doors service in West Palm Beach, typically scheduling measured surveys within 48 hours of your call and completing most repairs or replacements within one to two weeks of quote acceptance. Our written quotes start with the measured survey you keep, and the final invoice matches that document exactly. If the number isn’t on the page, it isn’t in the price.
This page is for Therma-Tru owners in West Palm Beach who need impact-rated windows or doors repaired, replaced, or upgraded to meet current hurricane codes. That includes homes along Flagler Drive, in El Cid, Flamingo Park, and throughout the surrounding neighborhoods where salt air, afternoon storms, and the 2027 Florida Building Code cycle are pressing concerns. Call (561) 354-3861 to schedule your free measured survey.
How Therma-Tru Products Fail - and How We Fix Them
- Impact sash corner separation in Classic-Craft Canvas Collection units. The multi-layer construction that gives Classic-Craft its thermal performance can delaminate at the mitered corners after repeated thermal cycling in West Palm Beach’s 90-degree-plus summer afternoons. We see this most often on west-facing doors in El Cid and Northwood. Our fix: remove the sash, re-glue with structural epoxy rated for Florida humidity, and re-seal with OEM-compatible backer rod and sealant. If the corner joint has spread beyond 3/16 inch, we replace the sash.
- Glazing bead shrinkage on Fiber-Classic impact units. The compression-set PVC glazing beads on early Fiber-Classic impact windows relax after seven to ten years in direct UV, creating a gap between the glass edge and the frame that lets wind-driven rain bypass the primary seal. We replace with current-spec beads that use a dual-durometer design, or we move to a wet-glaze installation on larger openings where bead retention is critical.
- Multi-point lock misalignment on Dura-Guard impact entry systems. The three-point locking hardware on Dura-Guard doors drifts out of spec as the composite frame settles, particularly on installations where the rough opening wasn’t shimmed to our tolerances. We measure the keeper positions with a digital height gauge, then mill custom strike plates rather than forcing the lock to meet a shifted frame. This preserves the impact rating; grinding the keepers does not.
- Drainage channel clogging in Therma-Tru patio door sills. The weep system in sliding impact patio doors packs with salt and pollen during West Palm Beach’s March-through-May bloom season, trapping condensation against the sill track and accelerating corrosion of the stainless rollers below. We pull the active panel, clear the weeps with controlled air and nylon picks, and replace rollers with OEM or equivalent 440-grade stainless units. We document the before condition with photos you receive.
- Impact glass spider cracks from thermal stress, not impact. Tempered impact-rated glass in Therma-Tru units can fracture from edge contact with a hardened setting block or from nickel-sulfide inclusions in heat-soaked glass that failed to relieve. We distinguish thermal from impact failure by crack pattern and edge inspection, then file the documentation your insurance or warranty claim requires. Replacement uses the same ASTM E1996 rating as the original.
Our Therma-Tru Impact Windows & Doors Process

- 1
Measured survey. We arrive with a laser measure, moisture meter, and level, and record rough opening dimensions, frame squareness, and wall condition. You keep this document. Sonia Raman reviews every survey before quote issuance.
- 2
Diagnostics with parts decision. We identify the Therma-Tru series, manufacturing date (stamped on the hinge or frame edge), and whether the failure is field-repairable. OEM parts carry the original warranty but carry longer lead times; our quality aftermarket alternatives meet the same impact specs and ship faster. We name both options with prices.
- 3
Written quote. The quote references the measured survey by date and includes line-item labor, materials, permit fees if applicable, and exclusions. Haven Clause 1: the price before work starts is the price after.
- 4
Installation or repair. Our background-checked, uniformed technicians arrive with license numbers provided in advance. We protect floors, contain dust, and work to the manufacturer’s fastening pattern and sealant schedule.
- 5
Testing and documentation. We cycle operable units twenty times, check lock engagement with feeler gauges, and photograph the completed condition. You receive the photo record within 24 hours.
- 6
365-Day Done Right Promise activation. The Haven Standard warranty document is dated and signed before we leave. If adjustment is needed, we return under the Promise, not as a favor.
Before
AfterWhat Therma-Tru Impact Windows & Doors Costs in West Palm Beach
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Glazing bead replacement, single window | $180 - $340 | Access difficulty, bead profile availability |
| Sash corner repair, Classic-Craft | $420 - $680 | Extent of delamination, full sash replacement needed |
| Multi-point lock realignment, Dura-Guard | $290 - $520 | Custom strike plate milling, hardware replacement |
| Patio door roller and weep service | $380 - $650 | Panel weight (triple-track vs. two-panel), roller grade |
| Impact glass replacement, standard opening | $890 - $1,680 | Glass thickness, Low-E coating match, size |
| Full Therma-Tru impact door replacement | $3,200 - $6,800 | Series, sidelight configuration, impact rating tier |
Permit costs for full replacements in West Palm Beach run $180 - $350 depending on valuation; we pull permits and schedule inspections as part of the quoted scope. Call (561) 354-3861 for your free measured survey and written estimate.
Why West Palm Beach Homeowners Call Sightline Windows & Doors West Palm Beach for Therma-Tru Work

We’ve installed and serviced 18,000+ openings since 2012, and a measurable share of those have been Therma-Tru products in West Palm Beach homes where the original installer is no longer traceable. Our technicians carry the current Therma-Tru parts catalog and know which series used which glazing system, which matters when you’re trying to match a 2017 installation to current code.
Because we also specify PGT, CGI, CWS, and ES Windows, we can compare your Therma-Tru repair quote against a same-opening replacement in another line, with performance data for both. The Haven Standard governs either path: verified crews, evidence on every job, and no surprise between quote and invoice. Our 365-Day Done Right Promise is stamped on the paperwork, not offered verbally after the fact.
Live phone coverage at (561) 354-3861 means you reach a person who can schedule your measured survey, not a callback queue.
FAQs
No, if the repair uses OEM parts and follows the published installation manual. As an independent Therma-Tru service provider, we document parts provenance and procedure for any future warranty claim you or a subsequent owner might file. Using non-OEM parts or modifying the frame without documentation can void coverage. Call (561) 354-3861 and we’ll review your warranty status before quoting.
Standard hardware and glazing components ship within five to seven business days; complete sash or door slab orders run ten to fourteen days. We stock quality aftermarket alternatives that meet the same ASTM E1996 impact ratings for repairs where speed matters and warranty preservation is not the primary concern. We name both timelines and both prices in the written quote.
Repair when the frame is sound, the glass is intact or replaceable as a drop-in, and the repair cost is under 40 percent of replacement. Replace when the frame has water intrusion damage, the series is pre-2010 and uses discontinued glazing systems, or you’re upgrading to meet the 2027 Florida Building Code wind-borne debris requirements. We give you both numbers and our recommendation, not a sales pitch.
Yes, within the limits of UV fade. We use the color code stamped on the hinge edge or frame sticker, then compare it to a physical sample under natural light at your home. Factory-matched paint is available for Classic-Craft and Fiber-Classic lines; Smooth-Star uses a through-color composite that does not require paint matching. We document the color confirmation in the photo record.
From measured survey to completion, typically two to three weeks for standard sizes, four to five weeks for custom configurations. This includes permit submission, inspection scheduling, and the parts lead time. We do not promise same-day or next-day installation on planned construction work; the Haven Standard requires that the measured survey and quote precede any work, and that process takes the time it takes to do correctly. Call (561) 354-3861 to schedule your survey.
Written by Sonia Raman, Owner, Sightline Windows & Doors West Palm Beach at Sightline Windows & Doors West Palm Beach, serving West Palm Beach and nearby areas.










Before
After
Before
After
Before
After