Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
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Before
AfterCGI Custom & Geometric Windows in West Palm Beach: What to Know First
We install and service CGI custom and geometric windows in West Palm Beach as an independent CGI service provider. Most custom CGI orders take 8-14 weeks from measured survey to install, and our written quote names every dollar before we order glass. If the number isn’t on the page, it isn’t in the price.
This page is for homeowners who already own CGI products and need arched, curved, oversized, or otherwise non-rectangular openings handled correctly - or replaced with something that fits the same rough opening without reframing. Call (561) 354-3861 to schedule your free measured survey. We’ll bring the written price with us.
How CGI Products Fail - and How We Fix Them
- Sentinel by CGI geometric sashes warp at the mitered corners. The aluminum extrusion wall is thinner on the decorative profile series than on the Estate line, and South Florida’s daily expansion-contraction cycle stresses the corner keys. We see this most often on radius-top units above front doors in El Cid and Flamingo Park. We disassemble the sash, square the frame on a true-flat table, and replace the corner keys with beefed-up OEM hardware rather than forcing the original fasteners.
- Estate series fixed geometric windows develop seal failure at the glazing bed. The dual-pane IGU sits on a setting block system that degrades faster when the window faces afternoon sun across the Intracoastal, where reflected heat amplifies temperature swing. We don’t just reglaze; we pull the IGU, inspect the spacer for corrosion, and re-bed with silicone structural glazing tape rated for the actual surface temperature the unit sees.
- Custom radius windows in the Targa line lose operability when the hinge-side jamb bows. Targa’s heavier laminated glass puts static load on the frame year-round, and in West Palm Beach’s older homes with original plaster-and-lath headers, that load eventually racked the jamb. We sister the header or install a steel spreader bar - documented in the photo record - before we hang the replacement sash so the geometry stays true.
- CGI’s SDL (simulated divided lite) grids delaminate from the exterior surface. The adhesive system CGI used on pre-2018 grids wasn’t rated for salt-air exposure at the frequency we get within three miles of the water. We remove the failed grid, clean the glass to ASTM standards, and install replacement grids with a marine-grade bonding system that carries its own 10-year material warranty.
- Oversized CGI fixed units in the Estate 7000 series stress the sill pan. When a geometric window spans more than 72 inches, the sill deflects if the original installer skipped shimming at the center bearing point. Water pools, weep holes clog, and the sub-sill rots. We pull the unit, install a continuous sill support of composite shim stock, and reset the window to the measured survey dimensions - not to the ragged opening the rot left behind.
Our CGI Custom & Geometric Windows Process
- 1
Measured survey. Sonia Raman or a senior tech visits with a laser measure, a level, and a camera. You keep the dimension sheet. We note rough-opening squareness, header condition, and whether the existing unit is plumb or merely “worked in.”
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Written quote on site. Haven Clause 1: the measurement and the quote are the same document. We specify OEM CGI glass and extrusion, or a quality aftermarket equivalent if the series is discontinued, with the price difference stated in dollars.
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Order and shop verification. We receive the CGI unit at our facility, verify the radius points and miter angles against your survey, and photograph the uncrated product before delivery. This is Haven Clause 4: evidence on every job.
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Install by verified crew. The technicians who arrive are the ones on your paperwork, background-checked and uniformed, with license numbers provided at booking. No subcontractor roulette.
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Operational test and photo record. We cycle operable sashes, check the sightline alignment from inside and out, and document the completed work. You get the photo record and the 365-Day Done Right Promise in writing.
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Final invoice matches the quote. No change orders unless you change the scope. The number on page one is the number on the final page.
Before
AfterWhat CGI Custom & Geometric Windows Costs in West Palm Beach
| Scenario | Typical Range |
|---|---|
| CGI radius-top replacement, standard size (up to 48″ wide) | $2,800 - $4,200 |
| CGI geometric fixed unit, Estate series, oversized (60″+) | $4,500 - $7,800 |
| CGI arched window with SDL grid replacement | $1,900 - $3,400 |
| Targa series operable geometric sash rebuild | $1,400 - $2,600 |
| Sill pan reconstruction with oversized Estate 7000 reset | $3,200 - $5,500 |
What moves the price: exact dimensions, impact-rated versus non-impact glass, whether the original nail fin is intact, and the condition of the surrounding framing. We don’t estimate upward after the fact; if we find rot or header failure during the measured survey, we price it then and there, before you sign. Call (561) 354-3861 for your free estimate - the written price comes with the visit.
Why West Palm Beach Homeowners Call Sightline Windows & Doors West Palm Beach for CGI Work
We’ve installed and serviced 18,000+ openings since 2012, and a measurable share of those have been CGI products in homes from Northwood to SoSo to the western edge of the Estates. Our crews know the difference between a Sentinel corner key and an Estate corner key without reading the stamp. When CGI lead times stretch, we can cross-reference your opening against PGT, CWS, ES Windows, or ECO Window Systems - specified by what the opening requires, not by what is in stock.
The 365-Day Done Right Promise is stamped on every job, not offered as a courtesy. If the sightline isn’t straight or the sash doesn’t seat, we make it right. Live phone coverage at (561) 354-3861, 24/7. The person who answers can schedule your measured survey or connect you to Sonia Raman directly if the job involves complex geometry.
FAQs
CGI’s product warranty covers manufacturing defects in the glass and extrusion regardless of who installs it, provided the installation meets their published tolerances. Our documented photo record and measured survey protect both of us if a warranty claim arises. We install to CGI’s spec, not around it. Call (561) 354-3861 to schedule your free estimate.
CGI custom geometric units typically ship 8-14 weeks after order confirmation, with radius-top and true-arch profiles tending toward the longer end. We don’t quote delivery dates we can’t verify; when we write your quote, we note the current lead time CGI has confirmed to us that week. Call (561) 354-3861 for the latest timeline.
Yes, if the series is still in production. We bring color samples, grid profiles, and hardware finishes to the measured survey and photograph your existing unit for the order. If CGI has discontinued the series, we’ll show you the closest current equivalent and price both options. Call (561) 354-3861 to schedule.
Repair makes sense when the frame is square, the glass is intact, and the failure is isolated to seals, hardware, or grids. Replacement is the better value when the frame is racked, the IGU has failed, or CGI no longer supports the parts. We tell you which category you’re in at the measured survey, with prices for both paths. Call (561) 354-3861 for your free estimate.
Yes, when the replacement alters the opening size or the product is impact-rated. We pull the permit, schedule the inspection, and include both in your written quote. You get the passed inspection sticker and the photo record. Non-impact same-size replacement in some jurisdictions may not require permitting; we verify that at the survey and document our finding. Call (561) 354-3861 to schedule.
Written by Sonia Raman, Owner, Sightline Windows & Doors West Palm Beach at Sightline Windows & Doors West Palm Beach, serving West Palm Beach and nearby areas.